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Inpatient Guide for International & Self-Pay Patients

Inpatient Guide for International & Self-Pay Patients

Kameda Medical Center provides comprehensive, end-to-end support for patients using overseas private medical insurance (with GOP) or paying out-of-pocket as self-pay patients—from pre-admission consultation through post-discharge follow-up.

This page serves as your portal to all inpatient information for international and self-pay patients. Please explore the sections below based on your needs.

For patients covered by Japanese public health insurance (National Health Insurance, Employees' Health Insurance, etc.), please refer to the separate "Inpatient Guide for Japanese Health Insurance Holders",

Admission Requirements & Pre-Arrival Consultation

Before you arrive

  • For many treatments, an online or in-person consultation before admission is required so that our physicians can confirm whether the treatment is appropriate and can be safely provided at Kameda Medical Center.
  • A referral letter and previous medical records / test results (with an English summary if possible) help us assess your case accurately.
  • Based on this review, we will provide an estimated treatment plan, length of stay, and cost.

Sections in This Guide

Preparation & Room Types

Learn about pre-admission preparation, the K Tower 12F Executive Floor premium suites (Suite A / B), on-site shopping, and prohibited items.

  • Required documents (passport, insurance, etc.)
  • Room types and amenities
  • What to bring vs. what's available on-site
  • Pre-surgery notes (nails, eyelashes, etc.)
During Your Stay

Comprehensive information on daily life in the ward, safety standards, on-campus facilities, dining, Wi-Fi, and relaxation services.

  • Multilingual support & medical interpretation
  • Patient safety, infection control, fall prevention
  • Meals, bathing, accompaniment, Wi-Fi
  • On-site shops, restaurants, and salons
Settlement & Departure

Information about your departure day, payment methods (cash, credit card, DCC, bank transfer), English documents, and post-discharge follow-up.

  • Discharge process and timeline
  • Itemized billing and payment options
  • English medical summary & imaging data (paid)
  • Continued support after returning home
Patient Rights & Hospital Policies

Patient rights and responsibilities, hospital policies (smoking, alcohol, photography, anti-harassment, etc.), and our blood transfusion policy.

  • Core patient rights
  • Hospital policies (smoking, alcohol, photography, etc.)
  • Cultural and religious considerations
  • Blood transfusion policy (relative non-transfusion)
International Patient Support, Emergencies & FAQ

Services provided by the International Patient Services team, emergency response guidance, and answers to frequently asked questions.

  • End-to-end support from pre-arrival to post-discharge
  • Medical interpretation (English, Chinese, Vietnamese, Thai, etc.)
  • Emergency procedures & key Japanese phrases
  • FAQ
Visitor Information & Family Guide

Essential information for family members and guests, including visiting hours, rules, and available facilities.

  • Visiting hours and registration process
  • Infection control and visitor rules
  • Family accommodation and nearby hotels
  • Dining and amenities for guests

First Steps

On the Day of Admission

On arrival, please come to the International Patient Lounge (Kameda Clinic, 1F). Your International Patient Service Advocate will greet you, complete your admission paperwork and identity/insurance verification, and then escort you to your room.

Two Payment Pathways

① Self-Pay (out-of-pocket) A deposit is arranged before admission based on estimated treatment and length of stay. Final settlement is made on discharge.
② Overseas Insurance (Direct Billing) A valid Guarantee of Payment (GOP) must reach us before admission. If the GOP is delayed/incomplete or treatment is not fully covered, you will pay upfront as a self-pay patient and claim reimbursement later.

Items to Bring for Admission

  • Passport (and Residence Card, if applicable)
  • Kameda hospital ID card (if you have one)
  • Self-Pay: Payment method for the admission deposit (cash / credit card)
  • Overseas Insurance: Insurance policy/card and Guarantee of Payment (GOP)
  • Referral Letter (if you have received one)
  • Pre-filled forms (Admission Pledge, Patient Questionnaire, Consent Forms, etc.)

Contact

International Patient Services Lounge
Kameda Clinic 1F (Main Entrance)
929 Higashi-cho, Kamogawa City, Chiba 296-8602, Japan

Office hours: Mon–Sat, 8:00–17:00
Phone: +81-470-92-2211
Email: international@kameda.jp

Outside office hours, please inform your ward nurse, who will contact us on your behalf.

Kameda Medical Center