During your stay

Meals

To support your effective treatment at the hospital, all meals are prepared by dieticians considering your medical condition.

Special diets for medical conditions

Because of health dietary restrictions your healthcare team could order a special diet for you.

Food or drinks can be restricted by staff in line with specific treatment. Please consult with the doctor or nurse if you want to have something to drink or eat in addition to the regular meals.

Meal times:

• Breakfast: 8:00
• Lunch: 12:00
• Dinner: 18:00

Patient identification process

Our staff will ask you frequently your full name and date of birth, this process is to guarantee a safe environment for you.

Special wristband for patient staying in K Tower.

Patients staying in K-Tower and A-Ward can open the door of their ward by bringing the wristband close to the sensor. The wrist band is waterproof. Please wear also during shower.

Leaving our facility or staying out of the hospital over night

You will need permission to go out of the hospital or stay overnight outside the hospital. Please inform our healthcare team about your intention.
When you get the permission and go outside of the hospital, please make sure to follow your doctor’s instructions.
Should there be any changes in your health conditions, please contact our Care Team Station immediately.

Attendant

During your stay at the hospital is not necessary to have an attendant. If, however, you want to have a family member or friend during your stay, please consult with your physician or nurse.

We offer linen and bedding for family/friends that wish to stay overnight at K-tower.

Discharge from the hospital

Your doctor will discuss the date of your discharge with you.

Please ask a clerk in advance if you need any documents prior to leaving hospital.

The time of discharge is in the morning. If you wish to leave in the afternoon, please ask a nurse.
Your healthcare team will explain the follow-up procedures after your discharge, and any precautions you need to take.

Regarding your payment, you can ask the estimated amount of your payment from a clerk. Please make a payment at the cashier counter on the 1st floor of K-tower.

We will take off your wrist band in your room after the payment. Please make sure to return hospital property from the room, but be sure to take your daily necessities, medicines, and ID card from the hospital.

Chaplain

The chaplain is a staff member who takes care of the patients and their families’ spiritual support without connections to any specific religion.

On the 9th floor of K-tower in the Kameda Medical Center, there is a meditation room. In this meditation room, you can talk with a chaplain in Japanese. Of course, you can meditate in the room alone.

If you want to have time to talk with the chaplain, or want to use the meditation room for praying, please ask our staff.

Visiting a Patient

Visiting hours may vary among patients according to hospital rounds and treatments.

A physician may restrict the number of visitors according to your condition.
Please avoid having many visitors at once or with children unless it is totally necessary to do so. Also, we may ask you meet your visitors in the lounge instead of your room.

No gift policy

Gifts to doctors, nurses, and other staff are not allowed.